Firstwatch is an interoperable situational awareness/status monitoring system that transitions raw data into actionable information to support public safety agencies and healthcare facilities and improve patient outcomes. This project initially began with Prince George’s County Fire/EMS Department in 2013. In the years following, MDERS and PGFD provided NCR fire and EMS departments with this capability. This has built a common regional tool that allows for real-time situational awareness based on input from electronic patient care reports, records management systems, computer-aided dispatch systems, and a patient care quality assurance model.

For more information please contact Hannah Thomas at hannah.thomas1@Maryland.gov